(4 reviews)
| Sales hours: | 10:00am to 9:00pm |
View all hours
| Sales | |
|---|---|
| Monday | 10:00am–9:00pm |
| Tuesday | 10:00am–9:00pm |
| Wednesday | 10:00am–9:00pm |
| Thursday | 10:00am–9:00pm |
| Friday | 10:00am–9:00pm |
| Saturday | 9:00am–9:00pm |
| Sunday | 12:00pm–7:00pm |
(256) 513-7593 (256) 513-7593
Inventory
Used
2020 BMW 330 i50,502 mi.
$26,998
-
Used
2024 Subaru Crosstrek Limited1,965 mi.
$32,998
-
Used
2023 Genesis GV80 3.5T19,474 mi.
$54,998 $5,000 price drop
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Used
2021 Kia Sedona SX27,986 mi.
$34,998
-
Used
2021 Dodge Challenger GT31,442 mi.
$26,998 $1,000 price drop
About our dealership
This seller has been on Cars.com since December 2016.
Experience Clear and Simple Car Buying and Selling
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Reviews
(4 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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1.0
Poor service and practices
January 16, 2021
By justin from HUNTSVILLE AL
Buyer Beware. This place is terrible. After waiting over a month to get my vehicle because of shipping error on Carmax's part, I arrived on a Saturday morning to purchase my car with a mix of financing and credit card. I disclosed to the salesman prior that I would be using my credit card to put a down payment down, with no qualms. After receiving my financing check, I went down to pay for my car and they stated they wouldn't accept a credit card for a down payment and suggested I come up with $1900 on the spot. They stated a credit card could not be used as "a loan cannot be used to cover a loan", which is crap. In reality CARMAX is simply being cheap and not wanting to pay for credit card fees. Given all that has transpired, I will not shop here again.
1.0
Poor service and practices
January 16, 2021
By justin from HUNTSVILLE AL
Buyer Beware. This place is terrible. After waiting over a month to get my vehicle because of shipping error on Carmax's part, I arrived on a Saturday morning to purchase my car with a mix of financing and credit card. I disclosed to the salesman prior that I would be using my credit card to put a down payment down, with no qualms. After receiving my financing check, I went down to pay for my car and they stated they wouldn't accept a credit card for a down payment and suggested I come up with $1900 on the spot. They stated a credit card could not be used as "a loan cannot be used to cover a loan", which is crap. In reality CARMAX is simply being cheap and not wanting to pay for credit card fees. Given all that has transpired, I will not shop here again.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
3 people out of 3 found this review helpful.Did you?
1.0
Waste of Time
May 23, 2018
By Linda from Madison, AL
Bait and switch. A big waste of time. Pre-approval means nothing. My credit is not great but not that bad either. Pre-approval showed interest rate at 17.5% and that is high but what I expected to pay. Got to the showroom and it was 28.35% !!! Really? Waste of time.
1.0
Waste of Time
May 23, 2018
By Linda from Madison, AL
Bait and switch. A big waste of time. Pre-approval means nothing. My credit is not great but not that bad either. Pre-approval showed interest rate at 17.5% and that is high but what I expected to pay. Got to the showroom and it was 28.35% !!! Really? Waste of time.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
4 people out of 4 found this review helpful.Did you?
5.0
Bought and sold
June 24, 2017
By Crowded driveway from Huntsville, AL
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
5.0
Bought and sold
June 24, 2017
By Crowded driveway from Huntsville, AL
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2 people out of 2 found this review helpful.Did you?
1.0
Very unhappy...
February 5, 2017
By Jennifer Goode from Huntsville Al
I visited CarMax with my sister the last week of January, test drove a car, found one that I wanted in my price range and the salesman, LaRon, ordered for it to be sent to the Huntsville store. A few days later, I saw a car on their website that I was interested in as well. LaRon did not tell me that I could not view more than one car so he cancelled my first car and had the second car sent for me to view. I was prepared to buy one of the two cars on the spot. He should have explained the process to my sister and myself. So, I came home with no new car after waiting two weeks. I would not recommend LaRon at all...
1.0
Very unhappy...
February 5, 2017
By Jennifer Goode from Huntsville Al
I visited CarMax with my sister the last week of January, test drove a car, found one that I wanted in my price range and the salesman, LaRon, ordered for it to be sent to the Huntsville store. A few days later, I saw a car on their website that I was interested in as well. LaRon did not tell me that I could not view more than one car so he cancelled my first car and had the second car sent for me to view. I was prepared to buy one of the two cars on the spot. He should have explained the process to my sister and myself. So, I came home with no new car after waiting two weeks. I would not recommend LaRon at all...
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
4 people out of 4 found this review helpful.Did you?
See all 4 reviews
Notable highlights
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